Shipping policy
Multi Vendor Marketplace - Seller Shipping Policy
Overstocked Restaurant Supplies is a multi-vendor marketplace, and as such the sellers will have their own shipping policies and prices. Please check the seller profile page prior to purchase for details, and contact the seller directly with any questions you may have. Our seller’s policies supersede the policies of Overstocked Restaurant Supplies.
Overstocked Restaurant Supplies: Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days, with no shipments on weekends or holidays.
Covid-19 Related Delays
Due to the global pandemic many commercial shipping companies are experiencing delays. The shipping company will communicate any delays.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
UPS Ground |
3-5 business days |
Calculated based on weight and delivery zip code at checkout |
|
Local Pickup |
N/A |
Free |
Local Delivery and Pickup
Please check each item description for specific shipping information. Due to size and weight, some items may not be available for shipping at a reasonable rate. Please contact the seller for more information.
Shipment to P.O. boxes or APO/FPO addresses
We cannot ship to P.O. boxes or APO/FPO addresses at this time.
Shipment confirmation and order tracking
Customers will automatically receive a Shipping Confirmation email with the UPS tracking number when the order is shipped. This is separate from the Order Confirmation email which the customer receives at the time they place the order.
Customs, duties, and taxes
Overstocked Restaurant Supplies is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
International Shipping Policy
Shipments outside of the United States are not currently available.
No Refund or Exchanges
Overstocked Restaurant Supplies sells used and demo products which are in good or like new condition. We do not offer refunds or returns. All sales are final.
Damaged
Overstocked Restaurant Supplies is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact UPS (shipment carrier) or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. For more information, email info@overstockedrestaurantsupplies.com.
